Are you prepared for "the talk?" Not with your kids, but with your C-Suite.
During the weeks that have passed since drafting my article for the November/December PRSM Magazine, my unofficial count of recent executive changes in retail has increased from 25 to 28.
As a key player in the success of your CEO, have you asked yourself how you can help her or him be successful? Stores are a huge asset on any retailers' balance sheet, so naturally those costs are highly visible. Have you assured your C-suite that you're part of the solution, not the problem? As a service provider have you considered how your services added to that brand's value?
CEOs need you (although they may not always know it) to be at the top of your game each day. At a moment's notice, can you concisely articulate the value facilities management or sourcing brings to the brand? Do you have your talking points written? How about those statistics which demonstrate the savings you have generated in the past year? This presents an opportunity to sell yourself that you can't underestimate.
Too many FMs aren't ready for this conversation and miss the chance to prove the value of a strong FM team. I've spoken to a few professionals who just want to fly below the C-suite radar and hope questions never come. I know others who are well prepared and have their talking points and analyses ready. To help you prove your value, PRSM has developed Talking Points to get you started. You can get our new resource tool by emailing me directly at email@example.com.
And while you're at it, demonstrating your team's value to the success of the brand, don't forget to put in a good word for PRSM Association and the value it provides to you as Retail Facilities Management Professionals.