“In an Omni-Market, Omni-Channel & Omni-Tier retail supply chain, a long-term strategy for enabling a transformational fix for seamless order/transaction management, visibility and collaboration is a key imperative. Per EKN’s June 2014 survey of 83 retailers, such a strategy begs attention as 51% of retailers do not use an integrated process or systems for managing purchase orders, buying processes, trade documents, finance options and payment settlements in the supply chain. More concerning is the fact that 6 out of 10 retailers report no change or decreased performance when it comes to chargeback rates and cost per purchase order.”

Source: NRF SmartBrief

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