See Yourself:

Fast, Fun and Friendly Team

• Being responsible for making hiring decisions. Recruiting, selecting, developing, and retaining talented SBS and Technician team members.
• Managing performance by evaluating and delivering corrective action. Monitoring KPM performance results, utilizing feedback and taking action to achieve goals; holding Team Members accountable to do the same.
• Writing and delivering performance reviews.
• Using training tools to fully train team members; following up on training events to check learning process.
• Facilitating open and consistent communication with STLs, DTLs, Field Project Specialists, HQ Partners and Field Teams.
• Driving a safety culture; holding required monthly District Safety meetings, leading by example, recognizing safe behaviors, coaching unsafe behaviors and immediately addressing safety.

Great Looking Stores/Brand Maintenance

• Ensuring all company wide processes, including preventive maintenance, are executed to guarantee brand; using Common Dynamic Methods (CDM's) to maintain consistency, embrace change and implement new company initiatives.
• Escalating chronic repair and Great Looking Store/Brand Maintenance issues to the GBSTL or appropriate HQ Support Partner.
• Inspecting Great Looking Store/Brand Maintenance execution and SBS/Technician performance on store visits.

Fast, Fun and Friendly Service

• Exceeding level of service (LOS) goals.
• Following up and providing action plans on projects or issues to STL/DTL.
• Responding promptly to emergency, Alert One, and Alarm Center calls.
• Supporting "Can I Help You Find Something."

Great Profitability

• Executing all financial controls and procedures based on documented CDMs.
• Using tools and resources to optimize efficiency of SBS/Technicians.
• Achieving financial goals for store maintenance through effective expense management.
• Managing outside vendor repairs, materials, and Store Building Specialist (SBS) budgets within prescribed guidelines.
• Directing the management of an effective inventory control system for equipment, materials, and inventoried supplies to keep costs minimal and most effectively utilize funds.
• Using available financial reports and take action on findings.

Job Requirements

Minimum Requirements:

• College degree
• Demonstrated success in management, supervisor and leadership skills.
• Ability to multi-task.
• Strategic planning and analytical skills.
• Strong leadership skills.
• Strong interpersonal, organization, conflict management, administration, reasoning and decision making skills.
• Ability to delegate.
• Strong cognitive skills.
• Strong oral and written communication skills.
• Ability to work nights and weekends, occasional overnight travel is required.
• Able to access all areas of building (ascending and descending ladders, rooftops, etc.).
• Able to operate motor vehicles. Possession of a valid driver's license and/or commercial license, if required by state.
• Basic computer literacy of Microsoft Outlook, Excel, Word, and the Internet.
  

Desired Requirements:

• Experience with maintenance and general construction knowledge.