Additional Online Learning Courses


PRSM’s goal is to provide committed, dedicated retail facility management professionals with basic technical trade knowledge that is valuable in the marketplace.

The Retail Facilities 101 Curriculum is a comprehensive curriculum of specific and practical trade information about the multi-site retail facilities environment. It is based on an outline that includes the essential trade concepts required of a competent retail facility professional.

The curriculum ensures all subject matter, learning objectives and key terminology are covered in a comprehensive manner and provides for increased learning and comprehension by the participant.The curriculum is a “living document,” reviewed and updated on regular intervals, so it remains a dependable source of specific and current practical knowledge.

What is Retail Facilities 101?
To work together on any project effectively and successfully, it’s essential each team member use common language and have a clear understanding of facilities operations. This unique program, taught by a team of subject matter experts, fills the knowledge gap for individuals with little or no experience in multi-site facilities trades. Participants will develop an understanding of terminology and the anatomy of each trade to effectively implement successful maintenance programs.

Who Should Attend?
  • FM professionals who need to increase basic knowledge in a specific trade
  • Individuals transitioning into the FM profession
  • Young professionals entering the FM field

    • Complete Your Certificate The steps are easy!

    1. Plan your training over a 12 month period;
    2. Register for course(s); and
    3. Attend and complete the evaluation(s).

    PRSM Conferences offer world-class educational sessions from both PRSM Members and professional speakers. Session topics range from technical training to professional development.  Find past conference educational sessions from National, Mid-Year and Canada Conferences. If you have any questions or concerns, please email     education@prsm.com.