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PRSM Education and 
Resources Overview

PRSM’s newest educational offerings and resources help facility management professionals understand the current state of the industry, case studies of their peers and provide action items to bring back to their own companies.

Sourcing Snapshot

Sourcing refers to a number of procurement practices designed to find, evaluate and engage suppliers for acquiring goods and services. The PRSM Sourcing Snapshot Survey examined sourcing practices of PRSM Members’ retail facilities sourcing departments both generally as well across ten specific trades that included: HVAC Preventive Maintenance (PM), HVAC Repair and Maintenance (R&M), electrical, janitorial, plumbing, landscaping, roofing, painting, lighting and general maintenance. Topics included work order and computerized maintenance management systems (CMMS) usage, work order cost and efficiency metrics, methods of negotiation, pricing structures and supplier preferences.

FM Mobile Technology Snapshot

Facilities management (FM) mobile technology refers both to the mobile devices and mobile applications (“apps”) used to accomplish FM tasks, such as communications, work order and inventory tracking. Additionally, a mobile app may perform such tasks by interacting with an FM system, such as a building automation system (BAS).

2017 Best Practices Book

The Annual Best Practices Book highlights 41 case studies in 19 different topic areas. Individual best practices case studies are available on Simply use the PRSM website’s easy search function or find a full list of categories under “FM Topics” on the main toolbar. Be sure to check out the website for the past seven years of best practices!

You pick
the date, time and content!

PRSM Education is focused on providing the latest industry specific information that enables retail facilities professionals to be most creative and productive. The convenience of PRSM’s online learning system, provides the opportunity to create the learning track you need, when you need it! Visit to register. 

Conference Video Sessions

$35 Member / $70 Non-Member

This PRSM2017 Best of Conference Series features information from highly-rated conference education session you need to enhance your job knowledge and professionalism.

Project Management: Successful Store Remodels

Safeguarding Your Locations: Conducting a Facility Risk Assessment Inspection

Using Benchmarking Data and Tools to Fuel Your Team’s Success

Pros and Cons of Specialized FMs vs. Generalists

On-Demand Webinars

No Fee Members / $49 Non-Members

PRSM offers you and your team an extensive array of online, on-demand webinars that provide the power of PRSM without leaving your office. It’s a convenient way to educate your entire staff about facilities maintenance trends, best practices and ROI-boosting strategies. PRSM webinars can be found on Featured programs include:

Maintaining a Closed Retail Site

Learn the Keys to Lock Maintenance

Supplier Focus: Effective Suggestive Selling: What Customers Want Now!


RFMP Study Program

$35 Member / $70 Non-Member
All access pass: $200 Member /
$400 Non-Member

The RFMP Study Program is a comprehensive series of classes covering the essential concepts required of a retail facilities management professional. This eight-class series is an education program first, and preparation for the RFMP designation second. Participants can immediately apply what is learned in every class to enrich their career. Courses are designed for self-study at your own pace and include:

Managing Routine and Emergency Repair/Replacement Processes

Managing Preventative Maintenance Programs

Managing a Project Roll Out

New Store Turnover

Closing an Existing Store

Maintaining Accurate Database Information

Managing Assets

Executing a Disaster Management Plan


HVAC: Considerations for Total Cost of Ownership

Total Cost of Ownership (TCO) is a financial estimate that helps owners determine the direct and indirect costs of a product or system. This white paper outlines the costs related to heating, ventilation, and air conditioning (HVAC) systems. Retail stores can be conditioned by many different types of HVAC systems. Most retail stores use packaged rooftop units and split systems. Other, less common, retail systems such as chilled water, variable air volume (VAV), water source heat pumps, and built up systems also serve retail sites. Since rooftops and split systems are most prevalent, most information presented applies to these systems.

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