2018 PRSM Association Board of Directors Elections
VOTING IS NOW OPEN
Each year, the PRSM membership elects new members to the Board of Directors. This year, there are seven retail members and six supplier members that have been nominated to represent the membership on the Board of Directors. It is important that the Primary Members vote to ensure that you are represented by the members you think are best suited to lead PRSM into the future. Candidate statements and biographies are listed below and will introduce you to their focus, enthusiasm and excitement to join our board.
Let's meet your Retail and Supplier Candidates! Primary members should receive a personalized email with a link to the ballot to vote on behalf of each member company. To request the name of your primary voting member contact email@example.com.
Voting is Open Friday, February 23 - Tuesday, March 3
Retailer Corporate Member Candidates (alphabetical order)
There are seven Retail Corporate Member candidates that the PRSM Nominating Committee believes are strong potential board members. From these candidates, two Retail Board seats will be filled based on your votes. There are also two Retail Alternates that will be selected this year.
- I am a 20-year industry veteran and currently a Senior Regional Facilities Manager for Walmart Stores Inc. My current fiscal responsibility is $150 million dollars with oversight of 400+ locations regionally. During my six year tenure with Walmart Stores Inc., I have advanced to my fourth consecutive level of operational responsibility and impact. My career in Facilities Management has led to successful advancement and growth with each new role. I have a successful track record that includes spearheading positive change across all assigned areas, including fiscal, logistical, and operations. My areas of expertise include capital and operational expense management and identifying and implementing strategic initiatives. I am currently the Co-Chair of the PRSM Conference Committee and have previously served on the PRSM Mid-Year Committee.
- I am honored and excited to be nominated to serve on the PRSM Board of Directors. I have been a member of PRSM since 2008 and truly believe that PRSM plays a key role as a resource for both Retailers and Vendors. I bring to the board over 20 years' experience in retail facilities management. I have had the fortune to gain my knowledge and experience from advancement; with each step a larger, more challenging opportunity within retail companies of different types and sizes. Over my career, I have been instrumental in implementing strategic initiatives that leverage my "out of the box" thinking and industry experience to effect change within an organization. As a member of the Mid-Year Committee for several years, I have been given the opportunity to see how individuals are able to effect change within PRSM. My goal in becoming a member of the board is to help the organization continue to develop a strategy that grows the member base while leveraging the existing members to become a more impactful partner to the industry. I believe that the recent changes within PRSM position us to effect change quicker and to be more nimble in our ability to shift focus as needed. I will also help foster a closer relationship between the Retailers and Vendors that allows us to work together to improve the overall conference experience. This is an exciting time to be a member of PRSM!
- As the Senior Facilities Manager for adidas America Inc., Kirk manages the facilities department responsible for repairs, preventive maintenance, and capital improvement programs, as well as strategic planning, vendor relations, and energy management. The two-person facilities team relies heavily on their efficiency, sustainable solutions, and award-winning vendor partners to manage the nearly 300 stores and 2M square feet across the US. Living by a 'Never Stop Learning' credo Kirk earned the PRSM RFMP designation in 2007 and holds an FMA and a LEED Green Associate designation. He is an accomplished author and industry professional always striving to network and share experiences aimed at improving the facilities industry. Kirk has been an active PRSM member since he joined in 2006, serving on numerous committees, and networking with peers whenever possible. Most recently Kirk served on the PRSM Board of Directors spanning the 2013-2016 term, and he is held in high regard by his peers and board colleagues which lead to his election as the 2014-2015 PRSM Association President of the Board of Directors. In 2013, Kirk was honored to be the recipient of PRSM Association's prestigious Retailer of the Year Award for his devotion to lifelong learning, knowledge sharing among peers and innovative initiatives for his company.
- I would be honored to have your support and ask for your vote in the upcoming election to select our newest Board of Directors. I have been an active member of PRSM since I joined the retail world more than a decade ago. PRSM has done so much for me over the years, offering educational and networking opportunities, allowing me to meet and build quality relationships with my facilities peers and industry-leading vendors. PRSM also provides an avenue for us to give back, whether that be sitting on committees, publishing articles, or presenting at conferences. As you may recall, I recently served on the board and was honored to also serve as your President for the 2014-2015 term. During that time, we were highly effective and made great progress, including setting plans into motion to transition to the new governance model that we operate under today. In the years since I have dropped off the board I have stayed engaged serving on work groups and task forces, but I do miss the day to day involvement and contribution opportunities that board service afforded me. It is my hope to return to the board, witness the progression and results from our previous efforts, and continue to contribute my time and efforts to PRSM at the highest level possible. Thank you for your consideration.
- When I saw an opportunity to work with a beverage alcohol retailer I thought it would be an interesting step in my early career. That was 20 years ago and the LCBO (Liquor Control Board of Ontario) is still a progressive government retailer that has offered the growth and challenges I have undertaken to develop and now succeed in the role of the Director of Facilities, Environmental, and Safety.
- Over my entire work life, I have been an employee on the front line in warehousing, customer service and on the retail floor. My education is in architectural technology and facilities management. I have undertaken retail store design and construction roles, hands-on retail maintenance projects, procurement and progressive leadership positions.
- Growing up in a farming community I learned to recognize the value of being part of a team working toward greater goals and to overcome challenges. This enhanced my ability to problem solve, the desire to help a neighbor and to look for help, to get my hands dirty, and importantly to gather and celebrate.
- These values I impart to my two teenage boys as well as being core to my leadership style. Outside of the office and with active kids we enjoy travel, skiing, golf, hockey and time with extended family.
- PRSM provides a welcome support to those of us in an ever-changing industry and I have sought to get further involved since joining. I enjoyed my time with the Canadian Committee and my role on the Benchmarking Committee and look ahead to the opportunity to have a greater role as a member of the Board of Directors. As a potential Board member, I believe I could bring a unique perspective to the Association. I belong to a government retailer that mandates is to sell it's products in a socially responsible manner, efficiently, along with significant levels of transparency, a large retail union, and geography that serves one of the largest metropolitan cities in North American to some of the remotest communities. Like all retailers, our brick and mortar competition has increased along with e-commerce. Recently, a part of our business I snow embarking on retailing recreation cannabis. Being a member of the Board would be a privilege and I would be pleased to share my knowledge and experience and to continue to learn from the PRSM community. There is unlimited potential in our member partnerships and our combined knowledge to continue to develop our profession and to be seen as a significant component of the retail landscape.
- I often like to ask other Retail Facility Managers how they got into this business. Their answers are often varied, but always interesting. We come from all different backgrounds and levels of experience, training, education and business acumen. My first experience in retail was as a small, independent contractor doing work for Gap in the New York City area. Eventually, a position opened with Gap Inc. in California to manage the Store Maintenance Department responsible for about 750 stores. The company had aggressive growth plans back then, and I had a steep learning curve. I had to quickly ramp up my skills as well as build my team and vendor base, develop processes and performance standards, and create budgets to support this growth. Most importantly, I learned the importance of building good relationships with field operations and sharing my strategic plan to gain their confidence. PRSM helped me develop new ways of thinking, identify opportunities and new ideas for continuous improvement, and helped me meet my new challenges. With the valuable relationships and information that PRSM made available to me, I was able to continue to grow and develop in my career. Ove time, I took on various roles with other large multi-brand retailers, Bath & Body Works and Limited Brands, responsible for Store Maintenance as well as Store Operations, Store Planning, and Energy and Environmental Services. I am currently responsible for the Repairs & Maintenance of over 4,000 Luxottica stores in North America (e.g. LensCrafters, Oakley, Pearle Vision, Sunglass Hut). In addition, several years ago, I earned my MBA degree and more recently earned the credentials of LEED Green Associate. I have also been very involved with the PRSM Green Council as Chair, and presently as Co-Chair of the PRSM Sustainability Council.
- I've been involved with PRSM since its inception. In the time before PSM, there wasn't much opportunity to network and share best practices with other Retail Facility Managers, but we slowly started to develop a network of colleagues, many of whom were looking for answers to similar questions. The concept of PRSM developed back then from the essential needs of us Retail Facility Managers, and as I see it today, the current purpose of PRSM is still based on similar needs. The foundation at the core of the organization remains the same, to meet the needs of its members, to educate, and enhance our skills, build our knowledge base, share best practices, and support each other. We need to continue to support an ever new, vital and enthusiastic set of Retail Facility Managers coming to PRSM looking to network and develop their skills and knowledge. It has been my privilege to see PRSM develop over time into the highly respected organization that it is today. I've seen the importance of the members serving and supporting the organization, giving back where possible. As PRSM continues to create the future of the retail facilities industry, it is important for us to ensure that the organization will be there to support FM's like us for a long time to come. I would like to ask for your vote and for the opportunity to become a member of the PRSM Board of Directors. My commitment to you is to represent you, serve your needs as PRSM members and help build the organization to meet the needs of PRSM members well into the future.
- My name is Jordan Campbell. For over ten years, I've been developing my career in Facilities Management, and for over five years I've been an active member of PRSM. My current role at H&M includes directing vendor sourcing strategy for all US stores and serving as the vendor management escalation point, seeking to develop lasting partnerships and ensuring standards of service are consistently exceeded. In the early Fall of 2017, the PRSM Board elected me as a Director following the departure of a sitting retailer. My time on the PRSM Board has complimented my committee & other volunteer experience and inspired me to run for a full term. On the personal side, I live in Montclair, NJ and have two boys, ages five and eight. As a family, we enjoy soccer, lacrosse and all things Star Wars! After commuting back and forth to Manhattan all week, one of the things I've enjoyed most over the last few years is leading my son's Cub Scout den. A true New Jersey native, I graduated from Seton Hall University, enjoy Bruce Springsteen and summer days "down the shore," (it's a Jersey thing.) I also make a mean chicken parm!
- Hello PRSM Members! I respectfully request your vote in this year's Board of Directors election. My priority as a Board member will be to increase retailer engagement in all PRSM functions, encouraging open dialogue and meaningful participation. I believe that long-term, mutually beneficial vendor partnerships are the best way to ensure the retail facility maintenance industry is able to consistently deliver the customer experience promised by each brand. Increasing retailer engagement at conferences and other events will help to ensure PRSM is the go-to marketplace for our industry. In addition to serving in various capacities during conference discussions and participating in the Ethics committee, my 2017 experience sitting on our Board of Directors provides a true understanding of the governance model and the issues currently before the Board. I seek to continue this work, as well as to pursue ongoing feedback from all PRSM members to drive networking and business opportunities to Retailers and Vendors alike. I approach PRSM membership with great enthusiasm and see each event as an opportunity to grow my own engagement with the organization and encourage the involvement of my peers. I welcome the opportunity to serve our membership and increase the value of your investment in the PRSM organization.
- I have been working in retail for over 25 years, both as a retailer and a vendor, and believe the dual experience gives me a unique perspective on the challenges faced by both. In my current position as Director of Facilities for TD Bank, I am responsible for the strategic direction and daily operation of the facilities department for almost 1500 locations. When I am not working, I am spending time with my beautiful bride, of more than 20 years, Jennifer, the center of my universe, and all that I do can be traced back to my family and my desire to provide for them and be the best husband or father that I can be. I was born, raised and still reside in New Jersey, but I graduated with a degree in Secondary Education from the University of Arizona. I would describe myself as an imperfect, resilient, competitive and compassionate person, and believe that my strengths focus on relationships, partnerships, leadership, integrity and team building. My interests include coaching my kid's sports teams, playing ice hockey, running marathons, building things and volunteering my time to help others. When I have been asked why I do the volunteer work that I do, I answer, "It makes me feel good to help someone else feel good." I endeavor to apply in my life every day, the same five qualities that I try to instill in the kids I am blessed to coach: Smile, Have Fun, Hustle, Listen, Be a good teammate.
- This past year of service on the board has reinforced my commitment to the vital work the organization does in bringing people in our industry together for the benefit of all parties. I have been a PRSM member since 2010 and during that time I have served on multiple committees - Ethics, Audit and Investment, Member Advisory and Charity, to name a few. In addition, I co-chaired the Mid-Year conference task force for two years and have been a speaker at the mid-year conference. Last April, I was lucky to be elected as one of the two retail alternates to the Board. I am honored and humbled to once again be nominated, which wouldn't have been possible without the help of so many members of PRSM, who over the years have shared their knowledge and experience with me, supporting and mentoring me. As someone that places a premium upon relationships, partnerships and teamwork, I am proud of all that PRSM does to further the development of those dynamic qualities that are so integral to the success of our industry. So much more can be accomplished when individuals work together than when a person or business goes it alone. So I commit to you today, that if elected again I will continue to focus on those three qualities to help PRSM excel in providing an environment that helps all parties: * Create and grow relationships, * Support and strengthen existing partnerships, and be conducive to creating new ones, * Foster a setting that is even more inclusive and supportive of teamwork. Thank you for taking the time to read this. I'm grateful for the opportunity to give back, and through teamwork, help build upon the strong foundation put in place by previous boards. I would greatly appreciate your support and ask for both your vote AND your partnership, in the coming years in assisting our PRSM Teams' growth from good to GREAT!
- Joel is a tree time business founder with an extensive background in sales, marketing and facilities management. He has held the position of Marketing / Sales Manager in Kansas City, St. Louis, Baltimore and Washington D.C. for a Global company. He has a keen understanding and experience as a service provider, as well as, being the client of a service provider. He has a strong track record and interest in developing business strategy and tactics and bringing his strategy to implementation. Two of the three businesses he was the founder of were sold to an International company and a Regional US company, respectively. Under Joel's current leadership, the Curo Facilities department was nominated for the British Institute of Facilities Management Award and featured in a webinar for best practices hosted by ServiceChannel. Joel's businesses have been featured in several Business Journal articles and newspaper articles. Joel also serves in the role of VP of NW Wichita YMCA Advisory Board, as a Greenhorn for Philanthropic Wichita Wagon Masters organization and was awarded the 40 under 40 award for outstanding business leaders by the Wichita Business Journal for the City of Wichita. In addition to his business endeavors, Joel and his wife of 23 years, Kelly, have four childer: Ryley-16, Mackenzie-14, Joshua-11 and Samantha-9. Joel enjoys exercise and outdoor activities and is an active triathlete and obstacle runner.
- I would like to respectfully ask for the vote of PRSM members to the Board. I have benefitted substantially from the PRSM organization for the last five years of my career and I welcome the opportunity to try and give back to the members of the association that have helped me get where I am today. PRSM has become a recognized and respected model in the FM community and I would like to see it continue to build upon and expand that reputation outside of the FM universe. Thank you for your consideration.
Supplier Corporate Member Candidates (alphabetical order)
There are six Supplier Corporate Member candidates that the committee believes are strong potential board members. From these candidates, two Supplier Board seats will be filled based on your votes. There is also one Supplier Alternate that will be appointed this year.
- After 15 years in sales and management positions, I started Authority HVAC in 2006. When we started the company we had no prospects, customers, or name recognition. I took three years of PRSM conferences to get a retailer to stop by our booth! After months of effort, we found a few small retail chains that were either willing to take a chance on us or didn't know any better. Utilizing a "fair price, exceptional service" philosophy, we continued adding retailers who were frustrated with call-center business models. My experience encompasses every aspect of business operation- strategic planning, go-to-market, service enhancement, human capital development, financial capital development, sales/marketing, and company culture. Today the company has over 40 employees and approximately 45 retail customers, most of whom are long-term relationships. I have been a PRSM member since the inception of the company, have served on the Membership Committee, and have sponsored multiple PRSM events. In addition to the PRSM national conference, I have been a consistent attendee at Mid-Year and regional PRSM Live events. Locally, I volunteer with an organization called the Executive Council, which services as a fundraising auxiliary for youth charities in Phoenix. I also volunteer coach for my children's sports teams. I received a B.S. in Business Administration from the University of Southern California in 1992. In my spare time, I try to keep up with my wife (Brette) and our three children (Tripp, Riley, and Dylan).
- Our industry is at an inflection point that offers both genuine threats and genuine opportunities. Online shopping has eliminated retail chains that were unable to adapt, but there are also a lot of success stories with retail chains that succeeded at adapting. My singular objective as a PRSM Board Member is to foster more adaptivity- at the Board level, the staff level, and the membership level. We need to become more adept at disseminating these success stories across our membership and building a better collective knowledge base. We have built up good assets in this area- Retailer2Retailer, PRSM LIVE, and Best Practice Forums have transformed this education process from what used to be mostly Education Sessions at the conferences. However, we still have untapped opportunities to improve these assets further through social media, mobile and other avenues that are utilized by younger professionals. Another opportunity to adapt is to build more professional development among the vendor community. PRSM has an unbelievably hard-working vendor community, but competitive pressures often hinder building genuine collaborations between retailers and vendors. We have had some successful vendor-oriented Education Sessions in the past, but we can put a lot more effort into providing meaningful curriculum for vendors. Our vendor community (and I humbly include Authority HVAC here) need help to become more patient, learn how to listen better, and more adaptive ourselves. The future success of our industry will certainly depend on it. I hope to receive your support and continue building this great organization!
- Tom Buiocchi joined ServiceChannel as an Executive Director and CEO in 2014. Tom has more than 30 years of experience leading growth companies in both technology and energy services sectors, including ServiceChannel, Drobo (CEO), Mohr Davidow Ventures (Executive in Residence), Brocade (Chief Marketing Officer), Rhapsody Networks (VP Marketing), FMES Energy Services (co-founder and COO), Hewlett-Packard, and IBM. Tom holds a Bachelor of Science degree in Electrical Engineering from Union College and an MBA from Northwestern's Kellogg School of Management.
- First of all, thanks to the nominating committee and members for the opportunity to run for the PRSM Board of Directors. I'm excited and optimistic about the future of our roles in the industry, and for the future of the PRSM organization. There is no doubt that change in retail is accelerating - and where there is change, there is an opportunity to adapt, grow, and become stronger. It turns out that Charles Darwin was pretty smart - and there is no better time than now to get in front of the change, take strong control of our collective future, and deliver the strategic impact of facilities for the next generation of retail. I'd love to play a part in this and look forward to working more closely with you all. Thanks again for your consideration.
- Cindy Collette, Director Sales and Marketing for iCheck, directs sales and marketing initiatives and examines the corporation's operating environment. Predicting and analyzing future scenarios within the industry, allowing her employer to adapt, diversify and further support industry changes. Understanding industry products, services and competencies to ensure that her employer meets customers' objectives as well as providing an added value to contribute to their success. Identifying strategies within the senior team and together utilizing tools such as Brainstorming, SWOT Analysis, and problem-solving approaches. Overseeing new strategies and taking on the role of "Project Manager" to track and evaluate execution. Cindy continues to be a leader in the FM community by offering a consultative approach to her clients thereby creating customized cost-effective solutions to more than 22,000 facilities. From language laws to licensing regulations to economic impacts, Cindy understands the many challenges that vendors face. Cindy's been intricate in developing best practices for national initiatives for small and large multi-site projects. Industry experience includes over 11 years in facility management and over 10 years in heavy construction. Cindy has been blessed with a career she is passionate about and a loving family. She recognizes that not everyone is so fortunate. Cindy has volunteered for over 25 years for organizations such as the Cancer Society, Heart and Stroke Foundation, United Way and SBHAC - Spina Bifida and Hydrocephalus Association of Canada. Cindy takes pride in her knowledge and success and is committed to continuous improvement to better service the FM and the local community.
- I've had the privilege of working with PRSM Staff and Membership on various initiatives over the years. I served this year as your Board of Director - Vendor Alternate. It's been a fantastic year. I feel privileged for the opportunity and humbled to have worked with such an amazing group of professionals. I believe I have a lot more to contribute! Prior to my appointment on the Board, I volunteered as your Vendor Co-Chair for the Canadian Committee for four years, presented at National Conference, Co-Chaired the Canadian Membership Taskforce, moderated educational seminars and provided insight on various PRSM initiatives. I've worked with the Association, fellow retail and vendor members to provide strategic direction, drive membership, brand awareness and educational value. If re-elected I bring over 20 years experience in facilities and construction. My strengths include high level of communication and strategic thinking in product/business development, marketing and strategic planning. I'm committed to being available to hear your ideas and concerns on how we as a team may work together to achieve both short and long-term goals. I will continue to build opportunities within education and networking to increase ROI to all membership. I'm passionate about PRSM's role within the FM community. I believe I'm well suited to help the Association position itself within our evolving industry. With the utmost enthusiasm, passion for the industry, strong work ethic and integrity I would be honored to serve on PRSM's Board of Directors. Thank you for your consideration, I would appreciate your vote!
- After college, Jaclyn was hired as a Field Representative for a Central California Congressman. This is where she was able to grow her public relations skills, develop engagement strategies, perfect crisis management and complex decision-making. Soon after, Jaclyn was recruited by a Washington consulting firm and the National Association of Home Builders (NAHB) to lead a multimillion-dollar campaign in Northern California. Jaclyn rose to the occasion and lead a PAC (political action committee) through an ambitious campaign that was victorious in the end. At 23, those seven months were some of the most educational of her career, providing her with experience, skills and qualities that can only be developed in a challenging and tumultuous environment. Those skills were coveted by the Building Industry Association and Jaclyn joined their ranks as the Director of Governmental Affairs. For five years, Jaclyn established and implemented the association's political engagement strategy through negotiation with federal, state and locally-elected officials, regulatory agencies and policymakers. By partnering with consultancy agencies (for strategic development) and working with legal teams for legislative positioning, Jaclyn was able to positively affect regulatory change. Jaclyn was approached by the owner of American Facilities Maintenance, whom she had known throughout her tenure with the BIA, and was offered a position with an opportunity with long-term growth in the private sector. In 2009, Jaclyn accepted the position as Operations and Marketing Director. In 2012, after launching several operational and strategic initiatives, Jaclyn made Partner and in 2014 was promoted to Vice President of Development & Operations. While she is passionate about Facilities Management, she also enjoys reading, being outdoors, laughing, and traveling with her husband and two children.
- Not many can deny my enthusiasm for the PRSM Association. Since joining in 2009, my involvement has been synonymous with my professional growth and leadership within the industry. I am a firm believer that, "The direct output of one's endeavors is dependent on the input." Meaning, I can't fail if I dedicate my time and energy to something. This includes the PRSM Association. PRSM has provided me an opportunity to learn and grow, but I had to be willing to put in the time and effort. From volunteering on the Membership Committee to then Chairing the Networking and Membership Committee's, and then sitting on the Tools Task Force and Benchmarking Committees, I have lived this testament firsthand! The Association and FM Industry are at a pivotal moment in time, where technology and retail are converging to enhance user (and customer) experiences. I look forward to enthusiastically working with the Board, Staff and all Members to help navigate the Association into the future of FM. I not only ask for your vote, but I ask for an opinion, too! I want to work together, listen, learn, and ultimately provide guidance that will enhance all of our experiences as PRSM Members. #LetsVOTE
- I've been a PRSM member for the last 6 years and my company, BrandPoint Services, is engaged in providing maintenance, refresh, and remodel services to primarily retail clients. We have performed work for more than a quarter of the nation's largest 100 retailers in the last year. I have served as President since 2012, during which time we have grown the company nearly threefold, delivering a better commercial customer experience. I am driven by an entrepreneurial spirit that began in College (at Bucknell University) where I started a painting business to help pay for tuition and housing. By my senior year, I had 31 employees. My first corporate job was teaching others at College Pro Painters how to do the same thing: recruiting them, teaching them marketing and sales, as well as production, finances and customer service. After developing College Pro franchises all over PA, NJ, and NY, I left to join a much larger company, AAMCO Transmissions, where I ultimately became director of Operations for all 700 locations across North America. In 2005, I joined CertaPro Painters and while serving as Vice President of Franchise Development, helped grow their footprint from 140 to 450 locations. I am a proud father of two wonderful daughters and married to a lovely wife for the past 20 years. I sit on the board of a charitable foundation for suicide prevention and I am the head coach of two girls' softball teams.
- My name is Steve Hearon and I'm writing to ask for your vote in my quest to become a Board member of PRSM. It was an honor to be nominated and I take the opportunity to represent my fellow retail suppliers seriously. I have experience serving on boards such as this one and I know how important collaboration and communication are to leverage the wisdom and experience of all the members. I believe PRSM should 1) be the premier platform for sharing best practices among retail maintenance professionals, 2) be a powerhouse of networking resources, and 3) be a place to go for information and education to enable self-improvement among its members. I feel my experience in leading companies, as well as volunteer associations, will be quite valuable. One of my core values is continuous improvement and I feel everyone should be a constant learner in order to become a top performer. I derive great satisfaction from working on and with teams, leading teams, and helping people achieve their goals. I've accumulated some amazing relationships in the world of retail, and I pride myself in facilitating win/win connections among others. If you vote for me I can assure you I will commit the time, energy, and passion required to make a difference. Thank you for your consideration.
- Bill Lisowski has spent over 25 years in the retail facilities industry as a merchant, store operations manager, in national facilities for a Big Box retailer, an industry consultant, and in leadership roles for several facilities service providers. It is this experience and rounded perspective that has served him throughout his career. He began in the retail trenches, managing three men's divisions for a specialty retailer, before taking over a leadership role handling the day-to-day operations of running a $30 mil store. Bill then moved into a national facilities role, handling the execution of a $77 mil annual capital replacement budget and supporting a 2,000-person field organization with an annual facilities budget near $750 mil. On the vendor side, Bill led facility maintenance teams of up to 100 employees, developing more efficient and customer-centric processes and teams. Rounding out his work experiences, Bill has owned his own service business, been a journalist, and co-authored three books on leadership and entry-level management. He has also volunteered 12 years with his college's alumni association, leading the group as President, Vice President, and chairperson of various committees. Currently, he is Co-Chair of the PRSM Editorial Committee. When asked which of his accomplishments stand out the most, Bill will always talk about the number of people he has mentored and helped to grow, with many of them earning promotions or enhancing their businesses. To him, that will always be one of his major hallmarks of success.
- A training class I conduct for all of my entry level leaders is called "Recognizing People as Assets" because I feel this is the essential perspective all successful organizations must have, and it is a philosophy all successful leaders need. PRSM's members and leaders are its fundamental strength, and it has been exciting to see this growth over the past 15 years. I would like to help make this an even stronger asset of PRSM. I see PRSM as a key resource for developing people within our industry, from giving entry-level FMs basic information about our craft to helping seasoned managers understand new perspectives affecting their daily responsibilities. I want to push for even more emphasis on the nuances and unasked (and sometimes controversial) questions to help our membership recognize trends quicker, to be even more prepared for the quickened pace of change. PRSM has grown in stature within the industry and continues to take steps to establish itself as the premier organization for retail facilities maintenance. I would like to bring my perspectives of having worked as a merchant, retail facilities manager and a facilities vendor to the dialogue as our Board of Directors enhances the pathway to the future. Thank you for considering me for the PRSM Board of Directors. I believe I can bring strong and unique perspectives into the dialogue. I ask you for your vote.