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Inside PRSM: October 19, 2016


Member News

PRSM Board of Directors to Release Membership Survey Next Week

Under the new PRSM governance, the Board of Directors is committed to regularly assessing membership needs and trends as they relate to PRSM’s activities. Beginning October 25, PRSM members will have the opportunity to participate in a Membership Survey and have their voices heard.

This survey will help ensure the Board of Directors is well informed about PRSM members’ needs and provide valuable insight to ensure that PRSM’s programs and services will be of continued and increasing value to its members. All members will receive an email on October 25 with a link to participate in the Membership Survey.

The survey will only take 15-20 minutes to complete. The PRSM Board of Directors is committed to informing the membership of the survey findings, as well as the actions planned based on survey results.

Trans World Entertainment Buys Etailz for $75 Million

PRSM retailer, Trans World Entertainment has purchased Etailz, a digital marketplace and online retailer for $75 million. Etailz was originally founded as, an eco-friendly product marketplace. The company also provides consulting and proprietary software for companies in the online marketplace and e-commerce arenas, and is one of the top ten retailers on the Amazon Marketplace. To learn more click here.

Welcome New Members

We are excited to welcome the following new individuals and member companies who recently joined PRSM. 

*Denotes new member companies


Burlington Stores

Sarah Adachi


Carmichael Engineering

Janine Sutcliffe

NexRev LLC

Chase Sanders

Fernando Ramirez

Queco Electric Ltd*

Andrew Saxe

Leslie Saxe

Verisae, Inc.

Brian Ricci

Industry News

Apple Turning Stores into Town Forums

To tap into the growing consumer desire to connect, share and learn, Apple is turning its major stores into town forums and has redesigned 95 of its largest stores to do so. The company no longer refers to the retail outlets as stores. Apple’s flagship San Francisco store is now known as Apple Union Square. Click here to catch up with the latest changes at Apple.

100 Percent of Retailers Victims of Organized Crime   

NRF.pngOrganized crime has plagued retail for decades. However, according to the National Retail Federation’s 12th annual Organized Crime Retail Survey virtually every retailer surveyed is impacted by organized crime and the cost has increased substantially in the last 12 months. The average loss per billion in sales has increased more than $246,000 in the past year. To learn more click here.

Five PRSM Retailers Win GreenChill Awards from EPA GreenChill.png

The U.S. Environmental Protection Agency (EPA) has announced the recipients of its 2016 GreenChill Awards for environmental achievement and five PRSM retailers were recognized: Giant Eagle, Weis Markets, Target, Meijer Inc. and Sprouts. To see the complete list of categories and winners click here.


Connect with Your Local Peers – Upcoming Retailer2Retailer Forums in New York, Chicago and Montreal

IMG_5499.jpgNetworking with your peers is one of the greatest benefits of being a PRSM member. Retailer2Retailer Best Practices Forums allow you to ask your peers questions about similar challenges and share best practices about solutions you have developed. Register for these events today!

In addition to the great discussion the R2R forums are known for, there will be a special one-hour discussion at each event. Here are the upcoming events and their presentations:

October 24 – Samsung Electronics America, Inc. (New York, NY)

Only a few spots open for this exciting R2R! This event will feature a special presentation from the NYC Mayor’s Office about their Carbon Footprint Reduction Challenge and a tour of Samsung 837.

November 16 – Sears Holding Corporation (Hoffman Estates, IL)

This R2R will feature a presentation from Homeland Security and their resources available to retailers for creating and implementing an action plan in preparation for an active shooter.

December 1 – DAVIDsTEA (Montreal, QC)

This R2R will feature a presentation by Richard Patterson, Energy Engineer and Principal of CDM Energy Solutions, about the 2016 PRSM Energy Benchmarking Report. Patterson will share the results, findings, and KPIs of the report as well as challenges and lessons learned.

The International Retail Exchange Is Three Weeks Away – Register by Friday, October 28

PRSM Association will host a two-day International Retail Exchange in Hounslow, England, November 9-10, bringing together retail facilities management professionals to share their knowledge in small group sessions and presentations, participate in the Supplier Trade Fair, and learn new ways to make positive changes in their daily business .

There are opportunities available for both retailers and suppliers. Register by Friday, October 28 to reserve your space at the event.

Coast2Coast PRSM LIVE Worldwide Networking – December 1 PRSM LIVE Toronto.jpg

Registration is now available for the locally-based, premier PRSM networking event of the year, Coast2Coast PRSM LIVE, scheduled for 18 cities worldwide December 1.

Milan, Italy will kick off the worldwide networking and it will roll around the globe ending on the West Coast of the U.S. later that same evening. As PRSM members gather worldwide, they will share insights into issues they are facing, make new contacts and collaborate on how to work together.

To continue the tradition of giving that has been established at this annual event, U.S. members will have a unique opportunity to participate in a fund raising competition for the Volunteers of America (VOA), the official PRSM charity.

Members will be able to text contribution commitments and individual contributions will be tracked and presented live on a special VOA mobile website that will also track total contributions by all PRSM members towards an overall goal for all Coast2Coast networking events.

PRSM members attending the three Canadian events are encouraged to bring non-perishable food items that will be donated to local Food Banks.

Here is a list of all the cities. If you click on the link, you will be able to view all the information for the event and register to attend.

Atlanta, GA

Boston, MA

Charlotte, NC

Chicago, IL

Columbus, OH

Dallas, TX

Irvine, CA

Manhattan Beach, CA

Milan, Italy

Minneapolis, MN

Montreal, QC

Nashville, TN

New York, NY

Philadelphia, PA

San Francisco, CA

Seattle, WA

Toronto, ON

Vancouver, BC

Sponsorships Still Available for PRSM2017 National Conference 

PRSM2017 National Conference is the largest and most widely recognized retail facilities management event in North America. It’s also the best marketing opportunity for face-to-face meetings, creating connections and garnering an impressive ROI.

Don’t miss the opportunity to get your company in front of some of the most influential retailers in the industry. Join PRSM today and secure your sponsorship and booth space before we are sold out!

PRSM2017 National Conference
April 18-20, 2017
Gaylord Texan
Dallas/Fort Worth, TX
9 Dedicated Hours of Exhibition Time

To secure your sponsorship for the PRSM2017 National Conference Exhibition, please contact or call 866.963.1895.


Submit Your Best Practice Today - Deadline Extended to October 31Best_practices_cover.jpeg

Do you have a best practice that you would like featured in the 2017 Best Practices book? Each case study contains approximately 500-700 words and outlines a process or case study that explains how retailers and suppliers in the FM industry have overcome challenges and/or increased efficiencies.

Download the template to submit your 2017 Best Practice. The deadline has been extended to October 31. If you have any questions, please email Meg Buckley, PRSM Communications and Programs Specialist, at

A great example of a case study is the 2016 Best Practice, “Distracting Driving,” by David Lightfoot, Senior Account Manager, HJC, in which he shares cell phone policies companies should adopt to address cell phone usage for employees who drive company vehicles. These policies help limit liability and increase safety.

Save Energy and Reduce Costs Now.
New Energy Benchmarking Resources Available for Retailers

PRSM can now help you save energy and reduce costs. In an effort to provide FM professionals actionable and dependable data, PRSM can now provide customized two-page reports that outline immediate measures your company can take to save energy and reduce costs in your stores.

A customized energy report will be created for your company after you complete the PRSM Energy Benchmarking Survey. To participate in the survey and receive the customized report, simply email

Here is an example of the report:

Sample Report 1-border.jpg

Sample Report 2-border.jpg

Get More Sales Leads - Use PRSM Veristars RFI Pre-Qualification Tool VeristarsFINAL.png

The PRSM Veristars RFI Pre-Qualification Tool is a unique PRSM tool which complements or replaces the RFI process when searching for quality Supplier Members like you, already working in the retail facilities industry. Veristars provides:

  • Enhanced visibility for your company to all PRSM Retail Members
  • An opportunity to stand out from your competition
  • An easy, efficient tool to research and find subcontractors

All PRSM Primary Members were sent an invitation to Veristars at the end of September from Please check your email for the invitation.

If you are not the primary member but are the responsible party for your company’s information, please email Misty Meyer, PRSM’s Membership Coordinator, at

To be listed on the PRSM Veristars RFI Pre-Qualification Tool, please provide as much information as possible to receive your PRSM badge on Veristars.

 If you have any questions, please email

Technology: Data-Driven Decision-Making

TrendsReportCOver.jpgIn the 2017 Trends Report, the second trend, “Technology: Data-Driven Decision-Making” discusses why all the buzz in retail FM is about the Internet of Things (IoT), cybersecurity, the digital ceiling and augmented reality. As these new technologies play out in the retail space, the role of FM changes, along with the shopping experience itself. Read this article here to learn how new technologies, data collection and analysis and BMS/EMS/CMMS will drive FM going forward.