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Inside PRSM: April 19, 2017

Member News

Dawkins and Varga Receive Top PRSM Awards for 2017

PRSM anounced today that Jon Dawkins, RFMP, Retail Facilities Administrator, REI, received the 2017 Retailer of the Year Award and Lisa Varga, CEO, Phoenix Energy Technologies was named the 2017 Supplier of the Year. The awards were presented today during PRSM2017 National Conference in Dallas, TX.

PRSM’s Retailer of the Year Award recognizes performance excellence by a retail facilities maintenance professional. PRSM’s Supplier of the Year Award is presented annually and honors performance excellence by a supplier to the retail facilities maintenance industry. For more on these awards, click here.

PRSM Honors Members for Outstanding Contributions

PRSM announced today, during the PRSM2017 National Conference, that Bill Ackerman, National Sales Executive, Vixxo is the 2017 PRSM Volunteer of the Year Award honoree.

Amanda Holup, President, Low-Slope Solutions, LLC, Myriah Kingen, Director, Repair & Maintenance, Extra Space Storage, Robbie Drake, Manager, Operations Maintenance Murphy Oil USA, Inc., Dave Emmons, Account Executive, Authority HVAC, and Steven Peldiak, President, Watterman Environmental & Facilities Management received the PRSM Service Excellence Awards for their volunteer service.

The PRSM Volunteer of the Year Award is presented to a member who has distinguished themselves by elevating the association through their active engagement and leadership of PRSM Impact! the official PRSM charity. PRSM Service Excellence Awards are presented to volunteer members who have made significant contributions to the Association and its membership community. For more on these awards, click here.

Welcome New Members
We are excited to welcome the following new individuals and member companies who recently joined PRSM. 

*Denotes new member companies


Loblaw Companies Ltd

Christine Sousa

Orchard Supply Hardware

Barbara Valderrama

TJX Canada

Marcelo Camara


Projex Corporation*

Luis  Anglade

Miredly Ramos

Tucker Auto-Mation*

Patrick Mercier

Darren Devinney

NAI Elliott*

Leanne Menashe

Robert Elliott

Jordon Elliott

Total Comfort Group

Erik Mahler

Industry News

Four PRSM Retailers Win Advanced RTU Campaign Awards from DOE

Four PRSM retailers, H&M, Giant Tiger Stores Limited, Target Corporation, and Ulta Beauty were honored today by the The Department of Energy (DOE) as recipients of the DOE Advanced Roof Top Unit (RTU) Campaign Awards. The awards were presented during PRSM2017 National Conference held in Grapevine, TX. Click here for more.

Grocery C&C Sees Robust Growth in Past Year

Click-and-collect growth has been robust over the past year, with 23 percent of respondents saying that they have a program in place, up from 15 percent a year ago. This corresponds with the numerous stories of food retailers building out click-and-collect over the past year, from nationals such as Walmart and Kroger to regionals like Meijer and Strack & Van Til – even to independents, which made up a large chunk of the survey’s respondent base. Click here for more.

Retailers Thrive Despite Supposed Death of Industry

Just because people are less likely to walk through the doors of certain stores nowadays does not mean they’re not interested in stores in general. The problem, many analysts argue, is that certain retailers are not interested enough in their customers. Smaller retailers should be watching and learning from big retail’s shortcomings -- and viewing this moment as one filled with opportunity. Click here for more.


Watch the first episode of PRSM-TV at PRSM2017 National Conference

Stay tuned for all the highlights of PRSM2017 National Conference thru PRSM|TV! (Airing on Channel 51 at the Gaylord Texan Resort, on the PRSM2017 National mobile app and available on all PRSM social media channels.) Attendees are becoming FM stars! Check the PRSM Facebook, LinkedIn and Twitter pages to catch the latest PRSM2017 episodes.

Network with Your Peers in Atlanta and Philadelphia

Join us for one of these informal networking opportunities. Catch up with industry peers and colleagues and meet new contacts working in retail facilities management. See you there!

June 1 – Atlanta, GA

June 1 – Philadelphia, PA

Retailer2Retailer Best Practices Forum Hosted by Giant Tiger


Thursday, June 8, 2017

11:00am to 4:00pm (Eastern Time)

Host: Giant Tiger

PRSM’s R2R Forums are an excellent way to stay connected to other facilities professionals who have similar responsibilities to your own.  Join us for this open forum discussion of the latest issues in the facilities maintenance industry. It’s a casual and engaging event available to all retailers who are in the area or who wish to travel to this event and participate in the discussion.

Peer Discussion Topics frequently include:

  • Best Practices in Supplier Management
  • Trades Management – HVAC, Lighting, Electrical, Janitorial, etc.
  • Sustainability/Green Initiatives
  • Cost Reduction Strategies and Business Practices
  • Facilities Maintenance Department Structures & Scope of Responsibilities
  • Technology
  • Plus, many others determined by the group.


PRSM2017 Attendees: Take the FM Mobile App Survey!

PRSM2017 National Conference attendees can take the newest PRSM Benchmarking Snapshot Survey using the PRSM365 Mobile App or at the Benchmarking area in the PRSM Experience. The survey titled “FM Mobile Survey” in the PRSM2017 National Conference Mobile App only takes a few minutes and asks questions about the types of electronic devices utilized by brands, how apps are being used, what systems – such as CMMS, EMS and BMS – are integrated as well as what functionality is needed – such as work order scheduling and supplier badging/identification.

Come by the PRSM Experience Thursday morning for a snapshot sneak peak of survey results! The full snapshot will be available in June.

2017 Best Practices Launches at PRSM2017 National Conference

The 2017 Best Practices Book has officially launched at PRSM2017 National Conference. The eighth edition of this publication is a resource of maintenance practices and an educational guide to inform the reader about retail management and maintenance. The 2017 edition includes actual retail business practices on topics such as budgeting for in-house technicians, complying with NFPA regulations, transitioning from antiquated technologies and minimizing refrigerant leaks, to name a few. Each best practice highlights a challenge, the best practice implemented, the results of the best practice and the verification of the efficiency or savings captured. This book provides a guide on how your peers have implemented tried-and-true business practices that includes tactics to improve processes and the bottom line.  Find the full copy of 2017 Best Practices here!

PRSM Magazine March/April Issue: Certifiable

As the RFMP hits the 10-year mark, its relevance has grown along with its roots. More than ever, say its proponents, the certification is a distinction that signifies not only expertise, but an individual’s commitment to career growth, strategic thinking and evolving in tandem with the industry. To continue reading this article, click here, to check out the entire magazine, click here.